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Power loss is the most common reason why a JBL Soundbar is not working. Inspect the power cord, check for a tripped breaker and try plugging the Soundbar directly into a receptacle. You can also try using it on another TV to see if it fixes the problem.
Why is there no sound coming from my JBL soundbar?
If the audio is muted or turned completely down on the source device, this can also result in you not hearing any sound through your soundbar. If the device you're not hearing audio from is connected to the soundbar via an optical connection, try connecting the two devices using a different cable type, such as HDMI.
Why is there no sound coming from my soundbar?
If you're using an analog connection, make sure the TV volume is turned up. If the TV's analog audio output is set to “variable” and you're getting no sound from the soundbar, try turning the TV's volume up. If the TV is turned down all the way, you'll hear no sound even if the soundbar is set to full volume.
How do I reset my JBL soundbar?
Simultaneously press the “Volume +” and “Virtual Surround” buttons almost for five seconds. This will restore all factory settings on your JBL soundbar.
Why has my soundbar suddenly stopped working?
Make sure that the setting for Control for HDMI or BRAVIA Sync of your TV and audio device is set to ON. Make sure that the ARC feature of your audio device is set to ON or AUTO. Make sure that your audio device is set to the TV input. Change the TV audio output setting to PCM and check whether the sound is output.
How do I get my JBL soundbar to work?
A soft reset is done by unplugging all devices, including the power cords for 60 seconds and then plugging them back in. You perform a hard reset of your JBL Soundbar by holding the volume up and the 'virtual sound' button on the Soundbar for five seconds. It will restart with factory default settings.
Why is no sound coming from my Bluetooth speaker?
If you're getting no sound out of your Bluetooth headphones, make sure that the Media Audio setting is turned on. With your Bluetooth headphones connected, go to Settings, and click Bluetooth. Select your Bluetooth headphones from the list. On the next screen, make sure that Media Audio is turned ON.
How do I get sound back on my soundbar?
Try unplugging the subwoofer and/or rear speakers from the wall, and plugging them back in. You may also need to press a "pair" button on the subwoofer or rear speakers to re-connect them to your main soundbar. Check the manual for full instructions on how to do this, as it can vary from model to model.
How do I update my JBL soundbar?
Please insert the USB thumb drive to the Soundbar USB port on its rear panel and long press Soundbar buttons: [POWER] and [VOL- ] for 10 seconds to start software upgrade. 3. You will now see “UPDATING” on the Soundbar front display.